Policies
Privacy Policy
سياسة الخصوصية
This Privacy Policy explains how CYRAZ may collect, use and protect basic information provided through website visits, product inquiries, email communication and Instagram communication.
Last updated: 2026
These terms are provided for general website and product inquiry purposes. Specific product, order, cooperation or shipment details should be confirmed with CYRAZ directly before proceeding.
1. Information We May Collect
المعلومات التي قد نجمعها
2. How We Use Information
كيفية استخدام المعلومات
CYRAZ uses customer information to respond to product questions, provide product information, communicate about cooperation, improve website content and support normal customer service communication.
We do not sell customer contact information as part of our normal business practice.
3. Information Sharing
مشاركة المعلومات
Information may be shared only where reasonably necessary, such as with service providers, logistics partners, technical support providers, or where required by applicable law or regulation.
CYRAZ aims to handle customer information responsibly and only for reasonable business and communication purposes.
4. Data Retention and Security
الاحتفاظ بالبيانات وحمايتها
CYRAZ may retain inquiry and communication information for a reasonable period to support customer service, product communication and business records.
While no online system can be completely risk-free, CYRAZ aims to use reasonable measures to protect customer information from unauthorized access or misuse.
5. Customer Requests
طلبات العملاء
Customers may contact CYRAZ by email if they want to update, correct or request deletion of certain contact information provided through website or inquiry communication.
Need Help?
Please contact CYRAZ if you have a product or policy question.
If you experience a product issue or need clarification, please contact us first with clear photos, videos or product information. CYRAZ will review the situation and help support a practical next step.